Right to Deletion
You have the right to request deletion of your personal data collected by Verba. To exercise this right:
- Submit a request to verbalangsoci@gmail.com with "Data Deletion Request" in the subject line
- Provide sufficient information to verify your identity
- Specify the data you wish to have deleted
We will process your request within 45 days, subject to certain exceptions where we may need to retain data for:
- Completing transactions or providing services you requested
- Security, fraud prevention, or legal compliance
- Internal uses reasonably aligned with consumer expectations
- Exercise of free speech or other legal rights
Right to Access
You have the right to request access to the personal data we have collected about you. Upon verified request, we will provide:
- Categories of personal data collected
- Sources of the personal data
- Business or commercial purposes for collection
- Categories of third parties with whom we share data
- Specific pieces of personal data collected
Right to Correction
You have the right to correct inaccurate personal data we maintain about you. To request correction:
- Contact verbalangsoci@gmail.com with "Data Correction Request"
- Identify the inaccurate information
- Provide the correct information with supporting documentation if necessary
We will correct the information within 45 days and notify any third parties with whom we shared the inaccurate data, unless doing so is impossible or involves disproportionate effort.
Right to Know About Data Selling and Sharing
You have the right to know whether your personal data is sold or shared with third parties.
Regarding Data Selling:
Verba does not sell your personal data in the traditional sense (for monetary compensation). However, we may share certain information with third parties for analytics and advertising purposes that may be considered a "sale" under some privacy laws.
Regarding Data Sharing:
We share personal data with service providers as described above. You have the right to know:
- Categories of personal data shared
- Categories of third parties with whom data is shared
- Purposes for sharing
Right to Opt-Out of Data Selling and Sharing
You have the right to opt-out of the "sale" or sharing of your personal data for cross-context behavioral advertising.
How to Opt-Out:
- Email Request: Send an opt-out request to verbalangsoci@gmail.com with "Opt-Out Request" in the subject line
- In-App Settings: Use the privacy settings within the Verba application (if available)
- Global Privacy Control: We honor the Global Privacy Control signal where applicable
Once we receive your opt-out request, we will process it within 15 business days and will not discriminate against you for exercising this right. Your opt-out preference will be valid for at least 12 months before we ask you to renew it.
Email-Based Opt-Out Procedure
Method: Direct Email Request
Verba provides a straightforward email-based method for users to exercise their right to opt-out of data sharing and selling activities. This method is available to all users regardless of their technical proficiency or device type.
Step-by-Step Process:
1. Compose Your Request Email:
- Send to: privacy@verbalangsoci.com
- Subject Line: "Data Sharing Opt-Out Request - [Your Full Name]"
- Required Information in Email Body:
- Your full legal name
- Email address associated with your Verba account
- Verba user ID (if known)
- Specific statement: "I wish to opt-out of all data sharing and selling activities"
- Date of request
2. Verification Process:
- Within 24 hours: You will receive a verification email from privacy@verbalangsoci.com
- Action Required: Click the unique verification link in the email
- Security Note: This link expires after 48 hours for security reasons
- No Verification? Check your spam folder or request a new verification email
3. Confirmation and Processing:
- Immediate Response: Upon verification, you'll receive an acknowledgment email with a tracking number
- Processing Timeline: Your request will be processed within 15 business days
- Completion Notice: You'll receive a final confirmation email when processing is complete
What Happens After You Opt-Out:
Immediate Actions (within 48 hours):
- Your account is flagged in our system to prevent new data sharing
- Our data processing pipelines are updated to exclude your information
- You will stop receiving targeted advertising based on Verba data
Ongoing Actions (within 15 business days):
- We notify our third-party partners to delete your shared data
- Your preferences are updated across all Verba systems
- Historical data sharing records are annotated with your opt-out status
Permanent Changes:
- Your opt-out preference remains in effect for 12 months
- You will receive a renewal reminder 30 days before expiration
- You can update or renew your preferences at any time
Important Information:
- Verification Required: We cannot process unverified requests to protect your privacy
- Account Association: Only the account associated with the provided email will be affected
- Family/Group Accounts: If you manage multiple accounts, specify all affected accounts in your request
- International Users: This method is available globally, with support for multiple languages in our response emails
What Cannot Be Opted-Out Of:
Certain data processing activities are essential for service delivery and cannot be opted out of, including:
- Data sharing necessary for payment processing
- Information required for legal compliance and security purposes
- Minimal data needed for core app functionality
Questions or Issues:
If you encounter any difficulties with the opt-out process or do not receive our verification email within 24 hours, please contact our privacy support team at privacy-support@verbalangsoci.com with "Opt-Out Assistance" in the subject line.